New updates in VisionFlow
Have you seen our new updates in VisionFlow? Maybe you’ve seen a few, but we’ve made a bunch! Here’s a list of everything that’s been improved.
These are the main changes made in the system since the release of VisionFlow 14.6.
Related to GDPR
- + Improved user anonymization function (better and faster)
- + Improve issue anonymization (blank-out) function
User interface and usability
- + Issues view – improve performance
- + Email should not be mandatory for contacts
- + Better visualize Project name when issue is opened in new tab
- + Improved image preview window for big images
- + Parent issue key is clickable in dashboard and you can execute the context menu on it also (right-click)
Company management
- + Batch update now possible on issue tab
User management
- + Quick link between user and company
- + Batch update now possible on issue tab
- + Users created via email or api should have “Receive notifications” enabled in profile settings by default
- + User search in parent company should also show users in sub-companies
Support center
- + Improve default support center html template to look better (for new workspaces/projects). If you want to use this, you can create a new workspace/project and copy from there.
Configuration/asset management
- + 50 more custom fields can now be added
Issue management
- + New billable field – setting this to true or false should set work logs accordingly
- + New contract field – contains matching contracts for user and/or company. This field controls the SLA field and billing/cost rates, if they are set on contracts
- + SLA field should not be manually editable on issue if the contract field is used on issues
- + It should be possible to send emails to subscribers on an issue easily
- + Improved performance on issue table and grids
- + Improved performance on recurring issues when they load (right side of issue screen)
- + Quick search on issues for a parent company should also show issues for sub-companies
- + Improved popup screen for issue description in issues table to show everything.
- + When the Developer is updated you receive a message “Do you want to change Current Owner to “somebody”, too?”. This is now a project setting instead.
- + Column width should be remembered by the system in planning board
- + Make it possible to define project specific priorities
- + Make the system remember if tree for email templates is expanded or collapsed
- + Make it possible to store images in email templates
Time management (work logs)
- + New work log rule – minimum time per work log category
- + Show only active users in the Time/Expenses list
- + Add “pause all” and “delete all” option to the “issue timer” menu
Misc
- + Time consuming actions such as “Delete user”, “Anonymize user”, “Delete issue”, “Spam issue” and “Anonymize issue” run as background job for performance reasons.
- + Show more information about custom issue fields in Issue Configuration settings
- + Changes to sprint/project-phase date changes should be visible in recent activity and project activity
Contract Management
- + Batch delete contracts
- + Cost/billing rates on contract level. These will override values on issue/ticket level
Email Ticket Management
- + Reply icon should be available on sent emails in issue history
- + Add setting on email processing rule “Use rules from default ticket system”
- + Ticket system should support shared mailboxes in Office365/Exchange
- + Forward icon should not be available on first issue history row on issue
Security
- + New role permission – View work log exceptions
Knowledge Base
- + Exporting KB to pdf – Improve readability with more spaces between articles.
- + Exporting KB to pdf – Same order of articles should be used in export as they are ordered in KB
Rule engine
- + Possible to add multiple status transition rule criteria in issue rules
- + “Comment added” rule for issues
Installed version
- + Support for Java 7 has come to an end, in January 2018. You must upgrade to the latest Java 8 JDK on your application servers as soon as possible if you haven’t done so already
- + Add “?useSSL=false” to MySQL connection string
- + Clean up log files from unnecessary debug and error messages
- + Elastic search engine available for installed version also, for better and faster searching.
- + Background jobs are made persistent so that they continue if server needs to be restarted
- + Document search does not always work on the installed version
- + Unable to attach document to issue for new installations on some platforms
- + Blank page on “send e-mail” sometimes for some customers
- + New scheduled job (Quartz) that can be executed weekly to remove old personal data older than 5 years or so.
Bugfixes
- + Fix for occasional email attachment errors
- + Template should not be default choice in issue search when linking between issues
- + Remove issue documents page since it crashes when opened due to data volume
- + Company access – fix visibility problem with emails to/from support issues – sometimes emails are visible for users working at wrong company
- + Error removing Product/CI attached to a KB article sometimes
- + Files are sometimes lost when merging 2 issues
- + Priority export doesn’t work if predefined priorities are not used
- + Some fields are messed up when exporting issues with “SLA Targets” as additional data
- + Improve Open tickets/issues report when end dates earlier than current day is used
- + Not possible to transfer issues between projects sometimes
- + Not possible to save changes on issue in support center sometimes
- + Removing group from user from Users tab on workspace/project will also remove all groups in list below it
- + System wrongly asks if you want to delete related issues when trying to delete user even though none exists
- + Tab title reduplicates issue number when opening issue in its own tab from Kanban board
- + Unable to create new issue before opening project
- + TicketId counter does not always work when > 100 000 issues have been reached
- + Sometimes the screen it “blank” if session has timed out